I. Introduction
When you choose Starknight/守望相助, you are confidently entrusting your personal information to Starknight/守望相助. We promise to maintain your trust in us. First, let us help you understand our privacy policy.

This statement describes what personal data ("Information") we collect, how we use and share that Information, and the choices you can make regarding that Information. We recommend that you read this article in conjunction with our Privacy Overview, which highlights the description of this Privacy Policy and outlines the information we collect and how we use it.

II. Overview
A. Scope
This statement applies to users of Starknight/Watching Mutual Help App, website and other services worldwide.

This statement describes how Starknight and its affiliated companies collect and use information. This statement applies to all Starknight/Overwatch users worldwide.

Customer: A customer who has booked or received Guardian Services and related services through a Starknight/Watchmen Account.

Professional Guardian/Guardian: A professional guardian who provides guardian services to customers through Starknight/Mutual Help accounts or partner companies.

This statement also governs Starknight's collection of other information related to Starknight's services. For example, we may collect information including: contact information of Starknight/Watching Each Other or Guardian App platform owners or employees, contact information of individuals who manage and use corporate customer accounts, or information of individuals who have started but not completed online activation of a professional guardian or partner.

In this statement, all parties subject to this statement are referred to as "users".

Our privacy practices are governed by the laws and regulations that apply wherever we operate. This means that we will only carry out the data processing activities described in this statement locally when permitted by the laws of a specific country or region.


III. Information Collection and Use

A. Information We Collect
Starknight/Watching Together will collect the following information:

Information provided by users to Starknight/Watching Mutual Help during the use of our services
Starknight/Overwatch collects the following information from the following sources:

1. Information Provided by Users. This includes:

Account Information: We collect information when a user creates or updates a Starknight account or places an order through the guest checkout feature. This includes name, email address, phone number, login name and password, address, profile photo, payment or banking information (including relevant payment verification information), user settings (including accessibility settings), and Starknight/Overwatch partner loyalty program information.

For Guardians and Partners, this also includes their insurance information, emergency contact information, and health or eligibility certification required to provide services using the Starknight/Watching Mutual Help APP.
Background Check Information (Professional Guardians and Partners): This includes information submitted during the Professional Guardian/Partner online onboarding process, such as assignment history or criminal record (where permitted by law), good conduct certificate status, known aliases, previous addresses, and work rights. Starknight/Solidarity service providers may collect this information.
Identity verification documents and photos: This includes government-issued IDs such as a driver’s license or passport (which must include the ID photo and number, date of birth, and gender), good conduct certificates, and user-submitted photos such as selfies and profile photos.
Use of demographic information: We may collect demographic information, such as date of birth/age, gender, or occupation, as necessary to enable certain features or provide access to age-restricted products or services. For example, we may collect a user's date of birth or age when verifying eligibility to use Starknight/Overwatch Points or Starknight/Overwatch Money. We also collect or infer (using names) gender information to allow female or non-binary users to specify preferences for providing or receiving services, marketing, and advertising to female or non-binary users.

We also collect demographic information, such as age group and household composition, through user surveys.
User Content: We collect information (including chat logs and call recordings) when users contact Starknight/Solidarity customer support, provide ratings or feedback for users or Guardians, use features that allow users to upload content or send recordings (including in-app recordings or dashcam recordings), or otherwise contact Starknight/Solidarity.


Travel Information: We collect travel route information provided by Starknight/Overwatch users, including the time and date of upcoming Guardian reservations. We collect this information when users manually enter it in the Starknight/Overwatch & Guardians App Schedule.

2. Use the information created during our service. This includes:

Location Data (Professional Guardians and Partners): We collect precise and approximate location data from Professional Guardians and Partners’ mobile devices when the Starknight App is running in the foreground (App is open and visible on the screen) or background (App is open but not visible on the screen).
Location data (customers and guardians). We may collect precise and/or approximate location information from customers and guardians’ mobile devices if they have set their settings to allow access to information via their devices.

Starknight collects this information from the time a user calls a person or places an order until the trip is completed. In addition, Starknight will continue to collect this data while it is running in the foreground (the App is open and displayed on the screen). To learn how customers and guardians can enable the collection of precise location data, see Choice and Transparency below.

Even if they do not allow location data to be collected from their mobile devices, customers and Guardians may still be able to use the Starknight App. However, this may affect certain features of the Starknight App. For example, if the customer or guardian has not enabled the accurate location data feature, they must manually enter the customer's pick-up address, which may cause the App to make inaccurate judgments or not function properly.

In addition, even if the customer has not enabled the collection of precise location data from their device, the system will still link precise location data collected from the Career Guardian device during the trip to the customer's account. This information is used for customer support, fraud detection, insurance, litigation and receipt generation purposes.
Transaction Information: We collect transaction information related to the use of our Services, including the type of services requested or provided, trip or order details (such as date and time, requested pickup and drop-off location, trip distance), and payment transaction information (such as the name and location of the partner, amount charged, and payment method). We also associate the user's name with the person who used the coupon code.

Usage Information: We collect information about how users interact with the Services. This includes date and time of access, app features or pages viewed, browser type, and app crashes and other system activity.
Device Information: We collect information about the devices used to access the Services, including hardware model, device IP address or unique device identifier, operating system and version, software, preferred language, advertising identifier, device action information, and mobile network information.
Communication Information: We collect information about user-to-user communications initiated through the Starknight App. This includes the type of communication (phone call, text message or in-app message), date/time and content (including call recording only if the user has been notified of the call recording in advance).

3. Information from other sources. These include:

Users who participate in our referral program. For example, if a user refers another person, we will receive information about the referral from that user.
Users or others who provide information about a claim or objection.
Starknight business partners through which users create or access their Starknight accounts, such as payment providers, social media services, or apps or websites that use the Starknight API or provide the API to Starknight for use.
Starknight's business partners in connection with debit or credit cards issued by Starknight's partner financial institutions are limited to those business partners disclosed in the card's terms and conditions.
Service providers help us verify user identities, background information and employment qualifications, detect fraud, and screen users based on sanctions, anti-money laundering or “know your customer” requirements.
Insurance or financial service providers for professional guardians and/or partners.
Cooperate with diversified security companies or bodyguard companies (professional guards or partners will use our services through the associated accounts of such companies).
Available public sources.
Marketing partners and service providers, including banks in connection with cashback programmes, and data resellers.
Law enforcement officials, health authorities and other government agencies.

B. How we use information
Starknight collects and uses information to provide reliable and convenient transportation, delivery, and other products and services. We also use the following information:

Improve the safety of users and services
Customer Support
Research and Development
Enable communication between users
Marketing and Advertising
Send non-marketing notifications to users
Legal proceedings
Please see here for a summary of the information we collect and how we use it.
Starknight uses the information we collect to:

1. Providing our services. Starknight uses information to provide, personalize, maintain and improve the Service.

This includes using the information to:

Create/Update Account.
Enable daemons and other services/features, such as:
Use location data to provide customer pickups and task directions, calculate estimated arrival times, and track customer pickup progress.
Enable features that involve data sharing, such as sharing the name and information of a Professional Guardian with customers for pick-up, or using the ETA sharing and fare splitting features.
Matching calling users with available Career Guardians and Partners based on Personal Data (e.g. location and proximity to other users), User settings/preferences (e.g. preferred pickup locations), and Non-Personal Data (e.g. type of Guardian requested).


Calculate prices and trip costs, including using location data and trip or order details (such as pick-up and drop-off addresses). We may also consider non-personal information or factors, including date and time, estimated distance and time, minimum base trip fare, taxes and fees, and automatic surcharges.
Process payments, and enable payment and electronic points products, such as Starknight Point.
Create personalized accounts for users. For example, we may provide personalized recommendations based on a customer's previous orders and pick-up locations.
Provide receipt issuance solution.
To provide users with itinerary or ride updates, generate electronic details, and notify users of changes to our terms, services, or policies.
Perform tasks necessary to maintain our services, including troubleshooting software errors and operational issues.
Starknight/Watching for Mutual Help performs the above activities to fulfill the terms of the agreement signed with the user, or to meet such purposes, or for the legitimate interests of Starknight and the user.

2. Security, Fraud Prevention and Safety. We use information to help maintain the safety, security and integrity of the Starknight/Watch Together Services and our users. This includes:

Verify a user's account, identity, or compliance with security requirements.

For example, we may conduct background checks (including criminal records where required or permitted by law) on Professional Guardians and Partners to verify their identities and qualifications to provide transportation guarding or transportation services.

In Taiwan, we may use name, date of birth, email address, phone number, payment information, and third-party payment systems to verify the identity of customers and guardians to help prevent fraudulent accounts from using our services.

We process and compare user profile photos, government-issued ID photos and numbers, or photos submitted by other users to perform this verification, including through the use of facial recognition technology in some areas. We also use this technology to prevent identity photo theft or to prevent users from creating multiple accounts.

We also use facial recognition technology to prevent Starknight/Overwatch accounts from being stolen by people other than the account owner. This is done through Starknight/Overwatch's real-time identity check, which regularly requires professional Guardians and partners to take a selfie before going online and compare it to the basic profile photo.
We also use this feature to verify changes to your bank account information and to help you regain access to your account.

For more information on accounts and authentication, please see here.
Use customer service information (including security incident reports), device data, transaction and usage data to identify potentially unsafe occupational security behaviors. This may result in Career Guardians and Partners receiving messages encouraging safe travel and/or account deactivation following manual review.
Use account, device, location, usage, transaction, and other information (including communications between users and metadata) to prevent, detect, and combat fraud (including guest user fraud).
Use reported incidents, user ratings*, and other feedback to encourage users to use the Starknight platform safely and abide by our Terms, and not to deactivate low-rated users.
Uses career guardian data (e.g., past trip information and reported incident rates) and customer data (e.g., account information, cancellation and reported incident rates, current pickup location, past trip information, and ratings information) to predict and help avoid pairing users that could result in an increased risk of conflict. * We also try to avoid matches where, for example, one user has previously rated another user 1 star.
Use location, phone number, username, details, and other relevant information to provide real-time support from safety experts during your trip or pickup.
The fraud and unsafeguarding prevention and detection activities described above may be considered personal data under applicable law and may result in the deactivation of a user (usually only after manual review). For information about how to object to the activities described above, see “Choice and Transparency” below.

Starknight/守望相助 performs the above activities in order to fulfill the terms of the agreement entered into with the user and/or for the legitimate safety interests of Starknight/守望相助, the user and the general public.


3. Customer Support. Starknight/Watching Mutual Help will use the collected information (which may include call recordings, chat logs, in-App recordings, and videos recorded by the Guardian's secret recorder (if any)) to provide customer service support, including investigating and handling user concerns, and controlling and improving customer service support responses and processes.

Starknight/守望相助 performs the above activities to fulfill the terms of the agreement signed with the user, or for Starknight/守望相助’s legitimate interests in monitoring and improving customer service support.

4. Research and development. We use data for analytics, machine learning, product development, research, and testing. This helps us provide more convenient and user-friendly services, enhance the security of our services, and develop new services and features.

Starknight/守望相助 performs the above activities based on Starknight/守望相助’s legitimate interests to improve and develop new services and features.

5. Enable communication between users. For example, a professional escort may text or call the customer to confirm the pick-up location, a customer may call a professional escort to retrieve lost property, or a partner may contact the customer to confirm order-related information.

Starknight/Watching Together performs the above activities to fulfill the terms of the agreement signed with the user.

6. Marketing and Advertising. Starknight uses information (except visitor user information) to market Starknight and its partners' services.

In particular, we use account, approximate location, device and usage data, preferred language, and travel and order history to deliver personalized advertising and marketing communications based on a user’s observed or inferred location, interests, and characteristics (which may include inferred gender*).

This includes using the data for the following purposes:

Send emails, text messages, push notifications, in-app messages, or other communication methods to market or announce Starknight/Overwatch products, services, features, offers, rewards, sweepstakes, news, and events. For example, we may send push notifications to recommend users’ frequently visited destinations, or provide discounts or rewards for similar products or merchants through in-app messages based on products or merchants that users have ordered.
Display personalized ads on third-party apps or websites.
Display third-party advertisements in the Starknight/Watching Help App, or display third-party advertisements related to our services. For example, display companies or organizations that provide services through the Starknight/Watching Mutual Help App. These ads (called “sponsored ads” in the Starknight app) include personalized recommendations based on the user’s location and order history.
We may also display advertisements for third-party products not provided by the Starknight/Overwatch App. These ads may contain links to third-party apps or websites. When users visit such apps or websites, they should refer to the privacy statements of such third parties for information about the collection and use of data.

This also includes providing personalized advertising based on information about the user's current itinerary or security/protection request (including the time of the request and the service requested).

We also measure the effectiveness of Starknight/Watching Mutual Help advertisements, third-party advertisements displayed in the Starknight/Watching Mutual Help App, and third-party advertisements related to our Services.

Starknight/守望相助 performs the above activities based on Starknight/守望相助's legitimate interests to inform users about services and features provided by Starknight/守望相助 or Starknight/守望相助's partners. Please refer to the “Choice and Transparency” and “Marketing and Advertising Choices” sections to learn about the options available to users regarding Starknight’s use of their information for marketing and advertising purposes.

7. Non-Marketing Notices. Starknight may use the information to send surveys and other notifications that are not used to market Starknight or its partners' services or products. We may also send users information about elections, voting, referendums, and other political processes on our Services.

Starknight/守望相助 performs the above activities to fulfill the terms of the agreement signed with the user, or for the legitimate interests of Starknight/守望相助 and its users, so as to notify users of relevant events that may affect the use of Starknight/守望相助 services.

8. Legal Process and Claims. We may use the information to investigate or resolve claims or disputes relating to the use of the Starknight/Watch Help Services, to comply with applicable laws, regulations, operating licenses, insurance policies or agreements, or to respond to legal processes or government requests (including law enforcement agencies).

Starknight/守望相助 performs the above activities based on Starknight/守望相助's legitimate interests, to investigate and respond to claims and disputes regarding the use of Starknight/守望相助's services and features, and/or to comply with applicable legal provisions.

C. Cookies and Third-Party Technologies
Starknight/Watching Mutual Help and its partners use cookies and other identification technologies in our apps, websites, emails and online advertisements for the purposes described in this statement and the Starknight/Watching Mutual Help Cookie Statement.

Cookies are small text files stored on your browser or device by websites, apps, online media and advertisements. Starknight uses cookies and similar technologies for the following purposes:

Verify user
Remember user preferences and settings
Determine the popularity of your content
Run advertising campaigns and measure their effectiveness
Analyze website traffic and trends and gain a general understanding of the online behavior and interests of users of the Starknight/Watch Help Service
We may also allow others to provide us with audience measurement and analytics services, to serve advertisements on our behalf on the internet or on our apps for other companies’ products and services, and to track and report on the effectiveness of those advertisements. These entities may use cookies, web indicators, SDKs, and other technologies to recognize the devices used by visitors to our website and when those users visit other online sites and services.


D. Information Sharing and Disclosure
Some of Starknight's services and features require us to share information with other users, either at the request of a user or with the consent of a user or other users. We may also share this information with affiliates, subsidiaries and partners for legal reasons or in connection with claims or disputes.

Starknight may share information in the following circumstances:

1. Share with other users

These include:

Share customer names, ratings, and pickup locations with Career Guardians.
We may share information about Career Guardians and Partners with customers, including name and photo, Guardian level and photo, location (before and during a trip), average rating provided by users, total number of trips, length of time the user has been registered as a Career Guardian or Partner, contact information, and Career Guardian or Partner basic information, including positive reviews and other feedback submitted by past users.

We will also provide customers with an electronic statement containing information such as the details of the charges, the name of the professional guardian or partner, a photo and a route map. Where required by law, we may also provide other information in these electronic statements.

Additionally, if a user creates an account using an email address that is affiliated with a Starknight/Watch Together Business account owner (i.e., employer), we may use and share the account information (e.g., name and email address) with that account owner to help the user pay for trips or orders for that Starknight/Watch Together Business account. *
For users who participate in the Starknight/Mutual Help referral program, we will share the specific information of the referred user, such as the number of trips, with the users of the referral program based on demand to determine the referral reward.

2. At the request of the user or with the user’s consent

This includes sharing information with:

Share with others upon request. For example, we may share the user's estimated arrival time and location information with friends and family upon request, or share the user's itinerary information with friends and family when the user and friends share the travel expenses.
Starknight/Overwatch business partner. For example, if a user books a service through a partnership or discount package provided by a third party, Starknight may share certain information with the third party. This may include other services, platforms, apps or websites that integrate with our APIs; system providers or services; entities that have APIs or services integrated with ours; or partners, merchants or their Starknight/Watch Together business partners and their users in connection with offers/rewards, competitions or special services.
Emergency assistance services. We provide functionality that allows users to share information with police services during emergencies or after specific incidents. For more information, see Choice and Transparency and Emergency Information Sharing below.
Insurance company. If a user has reported or filed a claim with an insurance company regarding Starknight/Watching Mutual Help services, Starknight/Watching Mutual Help will share certain information with the insurance company to adjust or process the user's insurance claim.
The general public. Questions or comments posted by users through publicly available platforms (e.g. Starknight blogs and Starknight social media pages that are visible to the public), including any information contained in the questions or comments posted by users.

3. Sharing with Starknight/Overwatch parent and subsidiaries and affiliates

We share information with our parent and affiliated companies so that they can assist in providing services or process the information on our behalf.

4. Sharing with Starknight service providers and business partners

These include the third parties or categories of third parties listed below. If a third party is identified, please refer to its linked privacy statement for information regarding its collection and use of personal data.

Payment processors and facilitators, including PayPal.
Provider of background checks, identity verification and risk solutions.
Cloud storage providers.
Customer support platforms and service providers.
Google, relating to the use of Google Maps in the Starknight/Overwatch App.
Representing Facebook and other social media companies in relation to Starknight’s use of its tools in the Starknight app and website.
Marketing partners and marketing platform providers (including social media advertising services, advertising networks, third-party data providers and other service providers): to reach or gain insights into our users and measure advertising effectiveness.

This includes advertising intermediaries such as The Trade Desk, Google, Criteo and Rokt. These organizations allow Starknight to display personalized advertisements for third-party products in the Starknight App and to measure the effectiveness of these advertisements. We share information, including advertising or device identifiers, hashed email addresses, approximate location, current itinerary or order information, and ad interaction information, with these intermediaries to perform their services and for other purposes disclosed in their privacy statements. Users can opt out of personalized advertising services for the Starknight/Watching for Each Other App here. For more information about the privacy practices of these intermediaries, including how to submit requests to them regarding the processing of their personal data, please see the privacy notice above.
Research partners, including those working with, on behalf of, or investigating or researching projects on Starknight's behalf.
Service providers who assist Starknight in enhancing the security of the Starknight App and Services.
Service providers who provide our artificial intelligence and machine learning tools and services.
Consultants, lawyers, accountants and other professional service providers.
Insurance and lending partners.
Insurance companies, to process insurance claims related to Starknight/Mutual Help Services filed or reported by users, and to adjust or process insurance claims.

5. Sharing based on legal factors or disputes

Starknight/Watching for Mutual Help may share user information when Starknight/Watching for Mutual Help believes that applicable laws, regulations, business licenses, agreements, policies, legal procedures or government requirements, or when such information should be disclosed appropriately for security or similar concerns.

This includes sharing information with law enforcement, public health authorities, other government agencies, airports (if airport authorities require sharing of information in order to operate within the airport), insurance companies, or other third parties to enforce our Terms of Service, User Agreement, or other policies, to protect the rights or property of Starknight/Watching Mutual Help, or the rights, safety, or property of others, or to assist in resolving claims or disputes regarding the use of the Services. If you use someone else's credit card and a dispute arises, we may share user information (including itinerary or order information) with the credit card holder in accordance with legal requirements.

For more information, please refer to Taiwan's Law Enforcement Guidelines and Third-Party Information Requests and Legal Document Services Guidelines.

The information may also be shared with other persons in connection with any merger, sale of company assets, consolidation, reorganization, financing, acquisition of all or part of our business by another company, or during negotiations of any of the foregoing.

6. Sharing with consent

Starknight/Watching for Each Other may share users' information in ways not described in this statement after notifying the user and obtaining their consent.

E. Data Retention and Deletion
Starknight/Overwatch will continue to retain the information for the purposes listed above until it is no longer required. Users can request account deletion through the Starknight/Overwatch app and website.

Starknight/Watching Mutual Help will retain user information for the period of time required for the above purposes. The actual period depends on the type of information, the category of users to which the information relates, the purpose for which we collected the information, and whether an account deletion request must be made for the purposes described below.

For example, we may adopt the following data retention practices:

If the information is necessary to provide the service, we will retain such information for as long as the user has an account. For example, account information.
If the information is required to comply with tax requirements, the years specified by individual countries will be retained. For example: itinerary or delivery location information of professional escorts and delivery partners.
Data may be retained for a specified period as necessary for security or fraud prevention purposes. For example: We will retain the incomplete online activation data of the Career Guardian application for 1 year or longer, and retain the rejected online activation data of the Career Guardian application for 7 years or longer.
Users can request to delete their account through the Settings > Privacy menu in the Starknight app, or through the Starknight website: here for Customers and Guardians; here for Professional Guardians and Partners.

After receiving an account deletion request, we may retain some of its information as necessary for safety, security, fraud prevention or regulatory compliance purposes, or for user account-related issues (such as outstanding credits, or unresolved claims or disputes) to cope with actual or potential tax, litigation or insurance claims.

IV. Choice and Transparency
Starknight/Watching Together allows users to access and/or control the information collected by Starknight/Watching Together, including through the following methods:

Privacy Settings
Device Permissions
In-app rating page
Marketing and Advertising Options
Starknight also provides users with the ability to request access or obtain a copy of their personal information, make changes or updates to their account, request account deletion, or request restrictions on Starknight's processing of user information.

1. Privacy Settings

Preferences for customer and guardian location data collection and sharing, emergency data sharing, and notifications.

Collect location data (customers and guardians)

Patrons and Guardians can enable/disable Starknight/Overwatch's ability to collect their mobile device's location data through their device settings, which can be changed through the device's "Location Sharing" menu.

Share real-time location (customers and guardians)

Customers and Order Takers can enable/disable Starknight/Solidarity's sharing of their mobile device's real-time location data with Career Guardians or Partners (as applicable) through their device settings. These settings can be changed through the device's "Location Sharing" menu.

Gender identity
Customers can update gender information by contacting Starknight/Watching for Help.

Emergency Information Sharing

Customers must allow Starknight/Solidarity to share real-time location data on their mobile device with police, fire and ambulance services in an emergency. This information includes approximate location at the time of the emergency call, guardian information; customer name and phone number; pick-up location, etc.

Notifications: Offers and news

Users can enable this feature to allow Starknight to share special offers and the latest news via push notifications. Users can control whether to receive push notifications here.

Third-party app access permissions

Users may authorize third-party apps to access their Starknight/Overwatch account information to enable additional features.

2. Device permissions

Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data as data that apps cannot access without the device owner's permission, and these platforms also provide different methods to obtain data access permissions. Users should check the available settings on their device or confirm with the vendor.

3. Rating page in the app

After each trip, professional guardians and customers are able to rate each other on a scale of 1 to 5. The average of these ratings will be linked to the user's account, and other users providing or receiving services will be able to view the rating information. For example, a Career Guardian can view a customer's rating, and a customer can view a Career Guardian's rating.

Customers can view their average rating in the Starknight app's main menu.

Career Guardians can check their average rating in the Career Driving App. For more information.

Partners may also receive ratings from customers.

4. User Information Request

Starknight/Watching Mutual Help provides users with various ways to understand, control, and raise questions and comments about the way Starknight/Watching Mutual Help processes personal data. In addition to the methods described below, users may also submit data requests through our questionnaires: here are customers, guardians and partners.


Changing or Updating Information: Users may contact Starknight/Helpful to edit their name, phone number, email address, payment method, and basic profile photo.
Deleting data: Users can request to delete their account through the Starknight/Overwatch settings.
Objections, Restrictions and Complaints: Users may request that we stop using all or part of their information, or limit our use of their information. This includes objecting to our use of the data based on Starknight's legitimate interests. However, if the use of data complies with legal requirements or is permitted by law, Starknight/Watching Together may continue to process data after the user raises such objection.

In addition, depending on where you are located, you may have the right to lodge a complaint with the data protection authority in your country about how Starknight/Watch Together processes your data. For example, users in the European Union and Latin America may make such a request to the data protection authority in their country of residence.

V.Legal Information

We are here to serve you anytime, anywhere.
Allows you to access your information, such as itinerary/order records, anytime and anywhere.
Provides contact access and responses from Starknight/Overwatch customer service staff.
Respond to requests for information from government or law enforcement agencies as necessary.
Starknight is committed to protecting the personal data of users, regardless of where they are located, where or by whom they are processed. This includes implementing global measures to protect user data, including:

Protect user data in transit (including through encryption) and at rest.
Mandate company-wide training on privacy and data security.
Implement internal policies and procedures to limit access to and use of user information.
Government and law enforcement access to user data is restricted unless required by law, there is an imminent threat to security, or the user has consented to access.

Onward transfer: Starknight is responsible for any transfer of personal data to third parties, subject to Starknight's authorization. Please see “Information Sharing and Disclosure” above for information about the parties to whom Starknight may transfer personal information.
Data Requests from Law Enforcement: Starknight is required under applicable law to share user information in response to legal process or governmental requests, including requests from law enforcement agencies, including user information that requires Starknight's authentication.
Investigation and Enforcement: Starknight/Watching Mutual Assistance is subject to the investigation and law enforcement authorities of Taiwan.
Questions and Disputes: Customers and Partners may refer complaints to their local data protection authority and Starknight will work with that authority to resolve the complaint.


VI. Updates to this Privacy Statement
We may update this statement from time to time.

We may update this statement from time to time. If there are significant changes to this statement, we will notify users in advance through the Starknight/Watching Mutual Help App or other means, such as email. Users are advised to review this statement regularly to learn the latest information on privacy-related practices.

By using our services after the statement is updated, you agree to the updated statement to the extent permitted by law.